Refund policy

- Due to the nature of our products, all sales are final. There are no refunds or exchanges.

-We are not responsible for any lost, stolen, or damaged items caused by shipping.

-Please double check that you are selecting the correct necklace size and putting in the correct name when ordering a custom item. 

-We are not responsible for broken pieces or any misuse of the jewelry once it has left our possession.

-We are not responsible for mistakes made by customers such as color choice, chain size, misspelled name, etc. However, please make us aware of any mistakes and we will do our best to fix them. 

-Please review our jewelry care instructions.